1. Who we are
Revibe Agency ("we", "us", "our") is a Sydney-based short-term rental co-hosting business operating in Australia. We're committed to handling personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
2. What information we collect
We collect personal information when you fill in our enquiry form, contact us by email or phone, or interact with our website. The information we collect may include:
- Your name and contact details (email, phone number)
- Information about your property (suburb, number of bedrooms, current listing status)
- Any other information you choose to share in your enquiry message
- Technical information such as your IP address, browser type, and pages visited (collected automatically via website analytics)
3. How we use your information
We use the information you provide to:
- Respond to your enquiry and provide a tailored quote or proposal
- Manage and improve our services
- Send occasional updates about our services if you've explicitly opted in
- Comply with our legal obligations
We do not sell your personal information to third parties.
4. Cookies and analytics
This website may use cookies and similar technologies to understand how visitors interact with the site. This helps us improve content and functionality. You can disable cookies in your browser at any time, though some site features may not work as expected.
5. Sharing your information
We may share your information with trusted third parties only where necessary to deliver our services, such as:
- Cleaning, maintenance, and service providers we coordinate with on your behalf
- Airbnb (where relevant to property management)
- Email and analytics providers
- Legal or government bodies where required by law
6. Storing your information
We take reasonable steps to keep your information secure. We retain personal information only for as long as it's needed to deliver our services or as required by law.
7. Your rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Ask us to delete your information (subject to legal retention requirements)
- Make a complaint about how we handle your information
To exercise any of these rights, contact us at admin@revibeagency.com.
8. Updates to this policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent changes.
9. Contact
If you have questions about this Privacy Policy or how we handle your information, contact us:
Revibe Agency · Sydney, NSW
admin@revibeagency.com